How long will it take for my order to arrive?

We ship with UPS. Delivery takes two to three working days.

Although we try to get your order to you as quickly as possible, it may take two to four working days until we can transfer the package to UPS. So, it will take between four and seven working days from when we receive your order until you receive the products. During clearance sales, promotional periods or holidays, the delivery may take longer than usual.

Odlo does its utmost to meet the stated delivery times. However, Odlo is not liable for any delivery delay, irrespective of the causes.

How can I find the status of my order?

As soon as the order leaves our stock, we will email you a tracking number. On the UPS website you can find the exact location of your package using this number.

What if I’m not at home when the package is delivered?

Someone has to sign for the package. If you aren’t there when UPS brings it, they will leave a note in your mailbox. At the top of the note is the delivery date and whether it was the first, second or last try. If UPS doesn’t find you home on the third try, they will keep the package for five days at the nearest UPS centre for you to pick up. After that they’ll return it to the sender.

What are the shipping costs?

Free shipping for orders above GBP 100, otherwise shipping costs are GBP 7.

What countries does Odlo deliver to?

On this website you can order products for delivery to Italy. On our other webshops you can place orders for the following countries:

  • • Germany
  • • Austria
  • • France
  • • Belgium
  • • Luxembourg
  • • Netherlands
  • • Switzerland
  • • Liechtenstein
  • • Norway
  • • Spain
  • • United Kingdom
  • • United States