QUESTIONS ABOUT MY ACCOUNT
By opening a customer account you benefit from the following advantages:
- – TRACK YOUR ORDER: View details about your order and track its progress.
- – FAST CHECKOUT: Your information will be securely saved for faster checkout next time you order.
- – GET EXCLUSIVE OFFERS: Opening an account and subscribe to our newsletter to receive exclusive offers and decide what type of communication you would like to receive from us
- – SAVE YOUR INFORMATION: You can keep an order history detail of your orders
Creating an account is easy. Just fill out the form here 'to register' and enjoy the benefits of being a registered customer. Please check your e-mail address before completing registration; this e-mail address must be valid in order for Odlo to send you information and contact you on that address.
If you already have a customer account, click 'here' to log in.
You can click on ‘Forgot your Password?’ and enter your e-mail address. You will then be sent an e-mail with a new password, which, of course, you can change.
Go within your customer account to ‘My Profile’. There you can change your surname, first name, e-mail address and date of birth.
You can add, change or delete addresses under 'Adress Book'. If you want to add a new address, click on "create new address" above, fill in the form and click on “apply”. To change an address, click on "edit" and then on "update". To delete the address, click "delete". You can define an address as the default address. This is automatically selected as the address when you place an order, so that the checkout process is faster.
Go to the homepage and enter your e-mail address in the field ‘Sign up for our newsletter’. Then click ‘Register’. You will now be sent the latest information and can take advantage of our great offers. Under subscription preferences in ‘My Profile’ you can tell us your interests so that we can send you relevant newsletters.
The subscription settings refer to the newsletter you subscribed to when you registered. The subscription settings can be found under ‘My Profile’. You can define which sports activities and products you are interested in and how often and about what you would like to receive a newsletter. You can also tell us your birthday so that we can surprise you on that day.
Go to the bottom of the newsletter you have been sent and click ‘Unsubscribe’ in the footer. As soon as you have done this, you will stop receiving the newsletter. If you no longer wish to receive the newsletter, you can also unsubscribe from the newsletter in the subscription settings under ‘My Profile’.
Contact our Customer Service team and request that your data is deleted: email@example.com
When you visit the Odlo website, information may be automatically saved on your computer. This is done in the form of what are known as ‘cookies’ or a similar file that assist Odlo in a number of ways, for example to establish the preferences of the visitors to the Odlo website and to improve the Odlo website. Most browsers enable cookies to be deleted, their installation prevented or a warning generated before a cookie is installed. You can find further information on this in the browser instructions.