Delivery information
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
We ship with UPS with delivery in 4-8 business days. Odlo does its utmost to meet the stated delivery time. However, Odlo is not liable for any delivery delays, regardless of the cause. Please note that many of our logistics partners and postal services are working at their absolute capacity maximum due to COVID-19 and the increased package volume in all of Europe and the delivery may take longer than the previously estimated number of days.
WHAT ARE THE SHIPPING COSTS?
Delivery is free for orders above 90 EURO. For orders of a lower amount, the delivery costs are 5 EURO.
IS THERE A MINIMUM ORDER VALUE AND IF SO, WHAT IS IT?
The minimum order value is 24.90 EURO.
WHAT DO I DO IF I DON'T LIKE AN ARTICLE? EXTENDED RIGHT OF RETURN TO 60 DAYS!
No problem, you can return the items within 60 days. We have extended our return window from initial 30 days to 60 days to allow for any shipping delays due to the current situation. Return shipping costs must be paid by you.
WHAT COUNTRIES DOES ODLO DELIVER TO?
On this website you can order products for delivery to Netherland**s, Belgium and Luxembourg. But you can also order the products directly in your preferred country shop:
- – Austria
- – France**
- – Switzerland and Liechtenstein
- – Germany
- – Norway
- – Italy
- – Spain
- – United Kingdom**
- – Rest of EU*
- – United States**
* Rest of EU = Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
** excluding overseas territories and departments
