Promotions & campaigns
On odlo.com you benefit from time to time from different promotions and offers. These discounts are valid as follows:
- only online on odlo.com and limited in time
- only if the product is in stock and available
- cannot be combined with other offers
- Odlo reserves the right to cancel or modify this offer at any time
- after expiration of the promotion, most articles will be available at their original prices
During sales, promotions or public holidays, delivery may take more time than usual. Odlo always strives to meet these delivery times. We will inform you of any deviations on a daily basis during the ordering process when selecting the parcel delivery service.
Odlo does its utmost to meet the stated delivery times. However, Odlo is not liable for any delivery delay, irrespective of the causes.
How to use my voucher?
The voucher code can be entered directly into the shopping cart under the "SECURE CHECKOUT" button. After clicking on the arrow, the offer code entry field opens.
If your promotional code is not usable, it may be for the following reasons:
- The voucher is not valid for all products or for some of them in the shopping cart. This is often the case with on-sale items. As a general rule, vouchers are not applicable to on-sale items.
- The voucher has already been used.
- You must respect a certain minimum and/or maximum order amount.
If your promotional code does not work for any other reason, our customer service will be happy to help you.
Vouchers cannot be used retroactively. If you have forgotten to use a voucher, please use it for your next order on odlo.com.
Vouchers cannot be paid in cash.
I need more information
If you have a problem or questions, email our customer service: customerservice@odlo.com or have a look at our frequently asked questions. Maybe your question will be answered there.