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Customer Service

We're here to help you in any way we can.

If you are looking for one of our stores, please use our store locator.

Customer Service

For all enquiries regarding buying online, styling advice, finding a product of just to feedback on your experience please email or phone us on 0800-4725655. For international order enquiries please contact +41 (0) 785 81 45.

Our customer care team are available during the following hours and we do our very best to respond to all enquiries within 48 hours:

Monday-Friday: 8:00 - 20:00 (CET)
Saturday: 9:00 - 12:00

Returns Address

When returning any orders for a refund, please forward to the below address:

Odlo Logistik GmbH
Christenfeld 11a
41379 Brüggen