Customer Service image

Customer Service

We're here to help you in any way we can.


If you are looking for one of our stores, please use our store locator .

Customer Service

For all enquiries regarding buying online, styling advice, finding a product of just to feedback on your experience please email customerservice@odlo.com or phone us on 0800-4725655. For international order enquiries please contact +41 (0) 785 81 45.

Our customer care team are available during the following hours and we do our very best to respond to all enquiries within 48 hours:

Monday-Friday: 8:00 - 20:00 (CET)
Saturday: 9:00 - 12:00

Returns Address

When returning any orders for a refund, please forward to the below address:

Odlo Logistik GmbH
Returns
Christenfeld 11a
41379 Brüggen
Germany