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Customer Service

CUSTOMER SERVICE

We are here to help you in ay way we can. For all enquiries regarding buying online, styling advice, finding a product of just to feedback on your experience please email customerservice@odlo.com or phone us on 0800-102328.

OUR OPENING HOURS

Monday - Friday:         08:00 - 20:00 (CET)
Saturday:                      09:00 - 12:00 (CET)
with the exception of public holidays

Our Customer Service team does the best to respond to all enquiries within 48 hours. We thank you in advance for your patience.

Returns Address

When returning any orders for a refund, please forward to the below address:

Odlo Logistik GmbH
Retouren E-Commerce
Christenfeld 11a
41379 Brüggen
Germany